Dunkin Donuts Employee Handbook Or Manual Training

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Dunkin’ Donuts Crew Member Job Description & Interview Job Description and Duties What Does a Dunkin’ Donuts Crew Member Do? Dunkin’ Donuts crew members perform a multitude of tasks. Crew members may perform food production duties or serve customers at the cash register. Dunkin’ Donuts crew members must also ensure operations excellence by adhering to the systems and standards of the store. What Traits are Dunkin’ Donuts Looking For? Some operations duties include maintaining clean and organized workstation and ensuring a clean guest area.

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Crew members work in a team environment and must possess the ability to communicate effectively with managers and coworkers. Experienced crew members may also need to train or support training of new-hire crew members.

Dunkin’ Donuts regularly hires crew member job hopefuls with guest focus, passion for results, and problem solving abilities. Salary and Compensation How Much Do They Get Paid? Dunkin’ Donuts crew members generally earn about $9.00 an hour on average. Experienced crew members may get an increased pay rate. At Dunkin’ Donuts, a crew member may also earn job perks, such as flexible scheduling, store discounts, and paid training. Qualified Dunkin’ Donuts crew members may earn employment benefits, including 401(k) retirement plans, medical and dental coverage, and paid time off.

Next: Review the. Dunkin’ Donuts Crew Member Interview Video Video Transcript Interviewer: Please describe your job title and primary duties. Dunkin’ Donuts Crew Member: I was a crew member for Dunkin’ Donuts, so I was in charge of taking orders, filling orders, and I also had to do cash register, so taking payment.

At the start and end of my shift, I have to count my drawer, do paperwork with that, and that was pretty much it. Interviewer: What was the work environment like? Dunkin’ Donuts Crew Member: It depended, if I worked in the morning, it was a lot more fast-paced. In the evenings, it was a lot slower. It was pretty relaxed overall. We had a young crew, so it was kind of relaxed.

Interviewer: How would you describe the application and interview process? Dunkin’ Donuts Crew Member: I’m not sure I even had to fill out an application, but the interview process was pretty much sit down with my manager, and she asked me about 10 to 15 questions, just about job history, and how to handle certain situations with customers. So, I would say it’s fairly easy.

Interviewer: What questions did the interviewer ask during the job interview? Dunkin’ Donuts Crew Member: She asked me how I would handle a customer whose order I had messed up, or basically just a bad situation and how I would respond to it, how would I handle the situation. Interviewer: What other advice would you give to a job seeker looking to gain employment? Dunkin’ Donuts Crew Member: It was very helpful to have a reference there. If you know anyone that works there, that would be helpful, but just to be friendly. If you come across energetic in your interview, I think that’s what they’re looking for.

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At Dunkin’, we are invested in our people. We offer great benefits, including medical and dental plans with a company contribution. We also provide:. Company-paid life insurance. Short- and long-term disability.

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Traditional and Roth 401(k) with a company match. Optional health plans for Vision, Accidental Injury and Critical Illness. Flexible spending accounts (FSAs) to help with eligible health and dependent care expenses. Generous paid time off (28 paid days in your first year) These are just a few of the many benefits we offer to employees. Who doesn’t love perks? At Dunkin’, we go above and beyond to thank our employees and make their lives a little easier. Check out these fun perks of being on our team:.

Dunkin Donuts Training Videos

Early release every Friday, all year long (We repeat: All. Long!). Free hot and iced coffee, espresso, tea, bakery items, ice cream and fresh fruit are available all day at our Canton, Mass.

Dunkin Donuts Training Manual

Headquarters. Discounts on our packaged coffee, Dunkin’ K-Cups® and tea to enjoy at home. 'Dress for Your Day' policy welcomes a casual dress code unless meetings require business attire.